Shipping policy
Shipping Costs & Tracking
We ship worldwide with tracking.
Shipping & Processing Times
Orders will be sent from either our warehouse in Japan or your nearest warehouse depending on your location and choice.
Typically orders will be fulfilled within 48 hours.
Shipping times will vary according to your location.
Summary of Estimated Shipping Times:
| Shipping Option | USA | Canada | Australia | Germany/Switzerland | Other Europe | Other Countries | Island States |
|---|---|---|---|---|---|---|---|
| From Nearest Warehouse | 8 - 15 working days | 10 - 20 working days | 8 - 18 working days | 10 - 18 working days | 12 - 30 working days | 12 - 30 working days | 20 - 35 working days |
| From Japan (Made-to-order) | 13 - 22 working days | 15 - 27 working days | 13 - 25 working days | 15 - 25 working days | 17 - 37 working days | 17 - 37 working days | 25 - 42 working days |
Please note that during holidays and sales periods, processing and delivery times might take longer than usual, but we will still aim to fulfill deliveries within the stipulated timeframe. Thank you for your understanding.
Comparing the Two Shipping Options
| Feature | Shipping from Nearest Warehouse | Shipping from Japan |
|---|---|---|
| Processing Speed | Quick processing, ships from stock | Quick processing, ships from stock |
| Shipping Cost | Lower cost due to local warehousing | Lower cost due to local warehousing |
| Origin | Goods shipped from nearest warehouse | Goods shipped directly from Japan |
| Ideal For | Budget-conscious customers seeking fast delivery | Customers seeking authenticity and personalization |
How to Choose Your Preferred Shipping Option
When you check out, you’ll be given the option to choose your preferred shipping method: either from our warehouse nearest to you or directly from Japan. Simply select the one that suits your needs, and we’ll take care of the rest.
Where can I find my tracking number?
When your items are shipped out, you should receive notification from us via email providing you with a tracking number.
If you did not receive a tracking number or if the tracking number doesn't work, contact us at cs@himoriwabicouture.com and we will help you out.